Schedule an Automated Telephone Survey (ATS) on MyHomecareBiz after a home health visit has been completed. You can customize the questions for each phone call according to the visit type...
Are you happy with the services you received today?
Was the home health worker polite & courteous?
Did the aide arrive on time?
Did the aide perform all scheduled tasks?
Did the nurse teach you about what to do in an emergency?
Physicians and discharge planners refer to HHAs with the lowest re-hospitalization rates and the highest clinical improvement rates as reported on Home Health COMPARE.
With MyHomecareBiz you can track the key clinical outcomes with EVERY PATIENT VISIT. You don't have to wait for updated Home Health COMPARE data...you can track patient improvement in real time and increase referrals by marketing your superior clinical outcomes.
We have LOTS of ways to impress physicians, hospitals, discharge planners and other referral sources and to inspire them to refer patients to you.
Brochures: Impress customers with a polished presentation they will remember; tri-fold format; full-color both sides; high-quality paper stock with aqueous coating - call for samples!
Newsletters: Build relationships with monthly, bimonthly or quarterly newsletters. We write powerful patient success stories, employee profiles and facts about your Agency that will promote referrals. A four-page newsletter has as much space as a full-page newspaper ad and lets you present prospective patients and referral sources with solutions to problems and information they need every day. Call for samples!
Websites: The world is on-line! And a website will work 24/7 to promote your Agency. Home health agencies with a web presence are getting more referrals. 7 out of 10 people search for businesses and services online, and decide on who they will use before ever making a phone call! Call for samples!